About the job
About Skin NV
Work with the best! Skin NV has been in business for over 12 years and is the #1 Med Spa in the Tampa Bay area! Skin NV is your single-stop destination for all your medical spa treatments and more. We specialize in non-surgical cosmetic & skin rejuvenation treatments in a chic, modern spa setting. We offer advanced, results-oriented skin care solutions including Botox, dermal fillers, a full range of lasers, facial threads & more. We have National Injectable Trainers as well as Experienced Estheticians on staff who use cutting edge methods and products to achieve optimal results for each patient. Find peace of mind knowing you’ll receive the most advanced and comprehensive procedures & services all in our convenient South Tampa location.
· High school or equivalent (Preferred).
· front desk: 1-2 years in Medical Spa, Plastic Surgery or High-end Retail (Preferred).
· customer service: 1 year (Preferred).
· Knowledge about cosmetic services such as Botox, Fillers, Lasers, Facial services and skincare.
Special Skills and Abilities and/or:
Must maintain a HIGH attention to detail.
Candidate must take pride in being the first impression over the phone and in person to our guests.
Sence of urgency and takes initiative to solve problems.
Excellent customer service with a SMILE!
Positive, willing attitude and cheerfull.
Well-spoken and courteous.
Front Desk Receptionist/Guest Service Job Functions, Unique Duties and Responsibilities:
Receiving and following through with incoming calls and emails from first point of contact to resolution.
Meet and greet all incoming Guests.
Ability to answer and direct incoming calls.
Interacting with potential and existing guests in a manner that optimizes our vision of excellent customer service while solving customer service concerns and promoting services.
Persuade Guests to schedule a complimentary consultation for treatment services.
Foster and nurture positive relationships with Guests.
Initiating and/or assisting with any task, office duty, or project necessary to maintain a highly functioning, fast paced cosmetic medical office.
Ability to multi-task, use personal judgment and utilize strong decision making, analytical and follow-up skills.
Ability to speak and sell skincare retail products.
Proficient with personal computers and contemporary software applications. Experience with Nextech, Orchid or EMR systems a plus.
Opening and closing the office. Running end of day closing and billing reports.
Ability to work independently, strong sense of urgency, ability to work with poise under stressful, fast-paced conditions.
Organizational, multitasking, prioritizing, time management and follow up skills, detail oriented, high level of accuracy.
Schedule is full time Monday-Friday. Must be able to work Saturdays. Shifts are from 8:30am-5:30pm. Must be able to close until 7:30pm on some nights.
Job Type: Full-time
Pay: From $15.00 per hour
8 hour shift
Monday to Friday
High school or equivalent (Required)
Medical Spa, Plastic Surgery or high end retail.: 1 year (Required)